AmunBet is operated by Win Vision N.V. and has been live since 2025. We hold a licence issued by the Anjouan Gaming Authority (licence number ALSI-202509029-FI1), which sets out the rules under which we run the platform and the standards we are required to meet. That licence is not a formality — it is the framework that governs how we handle your account, your money, and any dispute that may arise between us.

Who we are accountable to

Our licence means we answer to the Anjouan Gaming Authority. That body can audit our operations, review complaints that have not been resolved through our own process, and take action if we fall short of the requirements set for us. We take that oversight seriously because it gives you a route to escalate a concern beyond our own support team if you ever feel that is necessary. We want that route to exist, and we want it to be clear to you that it does.

When something goes wrong — a withdrawal that takes longer than expected, a technical fault during a game session, a dispute over a promotion — we expect ourselves to respond promptly, explain what has happened, and put it right where we are at fault. We do not consider a closed ticket to be the same as a resolved issue. If you come back to us, we will look at it again.

How we think about safer gambling

We build the platform with the understanding that gambling carries real risk, and that some people will need tools to help them stay in control. Deposit limits, session reminders, self-exclusion, and cooling-off periods are part of the platform because we think they should be, not as a box-ticking exercise. If you set a limit, it applies immediately. If you ask to exclude yourself, we action that without delay and without trying to talk you out of it.

We also monitor account behaviour for signs that someone may be experiencing difficulty. This is not about surveillance — it is about us taking some responsibility for what happens on our platform rather than leaving it entirely to you to manage alone. If we have a concern, we may reach out. You are always free to contact our support team directly if you want to talk through your options.

On the question of money: your deposited funds are kept separate from the funds we use to run the business. That separation means your balance is not exposed to our operational costs or financial position. When you withdraw, you are drawing on funds held for that purpose, not on general company cash flow. Withdrawals are processed within zero to twenty-four hours, and the minimum withdrawal amount is £20.

AmunBet is built for players in the United Kingdom. English is the platform language, sterling is a supported currency, and the payment methods available — including Visa, Mastercard, Skrill, NETELLER, and bank transfer, among others — reflect what UK players actually use. We try to get the basics right: a stable platform, straightforward account management, and support that is available around the clock. That is what we are here to do.